Overview

Campus Technology Support Services (CTSS) assists campus departments and staff to acquire and install all technology products on campus. CTSS also provides support and maintenance for all equipment in the classrooms, labs, staff offices, and events on campus, such as:

  • Desktops (PC & Mac)
  • Laptops (PC & Mac)
  • Printers (networked and standalone)
  • Local Area Network (LAN)
  • Wireless Local Area network (WLAN)
  • Audio and video system (AV)
  • Projectors and Videoconferencing

For any technical assistance, contact the ITSS Help Desk at http://services.sjeccd.edu/tdclient/home/ or by phone 408-270-6411.

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CTSS

CTSS Work Order Request

Need help with equipment, software, repairs or video conferencing?

Complete the request below through our ITSS Help Desk portal, http://services.sjeccd.edu/tdclient/home, powered by TeamDynamix. 



 

To access the ITSS Help Desk portal 

http://services.sjeccd.edu/tdclient/home, and login with your District email address and password, and then choose Submit an IT Request.

Instructions on how to log in to ITSS Help Desk portal

If you have any questions or concerns

Please contact the Help Desk at 408-270-6411.

CTSS Team

Name Title Hours
Phong Nguyen Supervisor 8 am-5 pm
Jimmy Luong Systems Administrator 8 am-5 pm
Alex Zamora Network Technician II 7 am-4 pm
Joe Barraza Network Technician 7 am-4 pm
Linh Chung Network Technician 8 am-5 pm
Daniel Ezquerro Network Technician 8 am-5 pm